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Privacy Policy

This statement relates to the Start Hartlepool Website

Privacy & Cookies

This privacy policy sets out how Start Hartlepool uses and protects any information that you give us when you use this website.

We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website; you can be assured that it will only be used in accordance with this privacy statement.

Start Hartlepool may change this policy from time to time by updating this page. You should check this page frequently to ensure that you are happy with any changes. This policy is effective from 15th May 2024. 

How we use cookies

Cookies are harmless text files that may be stored on your computer while using the site. We use cookies to improve your browsing experience and enable certain features or functionality.

We also measure statistics about visitors to the site and their usage, for example where they came from, what pages they visit and what browser they are using. Knowing how our site is being used means we can improve our users’ experience in the future. We do not use cookies for advertising purposes or pass user data to any other organisation.

All cookies used on this site are listed below. If you do not wish these cookies to be tracked you can disable them in your browser, but this may negatively affect your experience on the site.

First party cookies

These are cookies that may be controlled and set by us on this domain, used to provide site functionality and optimisation.

NamePurpose
wordpress_test_cookieSet and used by WordPress to test for cookie capability
CookieControlSet and used by Cookie Control to remember the user’s preferences about cookies.

Third party cookies

These are cookies that may be controlled and set by external services / tools, used to enhance our site and provide usage information.

Analytical/performance cookies

These allow us to recognise and count the number of visitors and how our website has been used. This information helps us improve the way our website works.

Please note that third parties (including, for example, providers of external services like web traffic analysis services) may also use cookies, over which we have no control. These cookies are analytical/performance cookies.

You can find more information about the individual cookies we use and their purposes below:

NamePurpose
_gaSet and used by Google Analytics to track user activity
_ga_YRL4X2LV07Set and used by Google Analytics to track user activity

Security

We are committed to ensuring that your information is secure. To prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our website, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide while visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information. If you have previously agreed to us using your personal information for email marketing purposes, you may change your mind at any time by writing to the address given below.*

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee may be payable. If you would like a copy of  the information held on you please write to:

communications@hartlepool.gov.uk

If you believe that any information, we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

We reserve the right to update this privacy notice at any time, and we will provide users with a new privacy notice when any substantial updates are made.